Cultural Competency and Health Equity

Discover educational resources to help you deliver culturally responsive care to specific communities.

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Competencia cultural en el cuidado de la salud 

La competencia cultural en el cuidado de la salud es la habilidad para reconocer y entender nuestras propias diferencias culturales y las de nuestros pacientes, abordar los prejuicios inconscientes o conscientes y adaptar los servicios y cuidados a las necesidades sociales, culturales y lingüísticas particulares de cada persona. El desarrollo de destrezas en competencia cultural es un proceso de por vida y la aplicación de estas destrezas es fundamental para reducir las desigualdades en salud.

Definición de desigualdades en salud y recursos 

Las desigualdades en salud son diferencias en el estado de salud entre segmentos de la población debido a mayores barreras sociales o económicas para acceder a la salud. Estas desigualdades prevalecen y, a medida que aumenta la diversidad en la población de los Estados Unidos, posiblemente crezcan si no se atienden adecuadamente.

Infórmate sobre las desigualdades en salud y encuentra recursos para abordarlas con tus pacientes.

¿Qué son las desigualdades en salud? 

 Healthy People 2030  desarrolló la siguiente definición de desigualdades en salud: “tipo particular de diferencia en salud que está estrechamente relacionado con desventajas sociales, económicas y/o ambientales”.1

Las desigualdades en salud afectan negativamente a grupos de personas que han experimentado sistemáticamente mayores obstáculos sociales y/o económicos para acceder a la salud y/o a un ambiente limpio. Estas desigualdades no son una novedad en el cuidado de la salud, pero el COVID-19 aumenta las desigualdades existentes en muchas poblaciones.

Las desigualdades en salud pueden relacionarse con:

  • Edad
  • Características históricamente vinculadas a la discriminación o la exclusión
  • Discapacidad cognitiva, sensorial o física
  • Género, identidad de género u orientación sexual
  • Ubicación geográfica
  • Salud mental
  • Grupos raciales o étnicos
  • Agrupaciones religiosas o espirituales
  • Estatus socioeconómico

Health Disparities Educational Resources

#123forEquity Pledge to Act Campaign: Addressing Health Disparities Within Hospital Systems

Cigna Healthcare℠ strongly supports the American Hospital Association’s #123forEquity Pledge to Act Campaign that urges hospital and health system leaders to develop and implement strategies to:

  • Increase cultural competency training to ensure culturally responsive care
  • Advance inclusion in leadership and governance to reflect the communities served
  • Improve and strengthen community partnerships

Social Determinants of Health

Social determinants of health are factors such as where we live, work, and play and they impact health disparities. Identifying and addressing social determinants of health is critical in reducing health disparities and delivering culturally responsive care.

Cigna Healthcare is committed to building a trusted network of providers so we may connect our customers, your patients, with truly personal health care. To further demonstrate this commitment, we have created and curated cultural competency resources specifically for providers and office staff participating in our network.

Learn more about social determinants of health

Social Determinants of Health Resources

Addressing Social Determinants of Health Within Your Practice [PDF]

Cigna Healthcare Community Resources - FindHelp.com (previously known as Aunt Bertha) [PDF]

National Patient Resources [PDF]

Language Assistance Services

Network-participating providers can access language assistance services, helpful forms, and discounted rates to help improve communication and care with patients.

Additional Cultural Competency Training and Resources

Cigna for Health Care Professionals Online Portal

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1 "Health Equity in Healthy People 2030," Healthy People 2030, https://health.gov/healthypeople/priority-areas/health-equity-healthy-people-2030, accessed June 3, 2024

2 CultureVision is restricted for use only by contracted Cigna Healthcare and Evernorth behavioral health providers and their staff. By accessing this site, you are representing that you meet that criteria.