myCigna: Your Secure Member Portal
Our web and mobile apps provide 24/7/365 live support and access to all details of your plan.
Get the most out of your plan with myCigna®
Your Cigna Healthcare℠ health plan gives you more than just coverage. It offers holistic, seamless support for you and your family’s well-being.
Anytime access to support and plan information
myCigna Dashboard: Your Plan at a Glance
View how much of your deductible remains, your HSA/HRA/FSA account balance, recent claims, your digital ID cards, and important messages. myCigna gives you always-on, quick access to plan details when you need them most.
24/7/365 Chat: Live Support at Your Fingertips
With live chat, you'll save time and get real-time support on any device. Curious about what your plan covers or confused about your claims? Whatever your question (and whenever it comes up), our guides have the answers.
Digital ID Cards: Access Anytime, Anywhere
With myCigna.com® and the mobile app you have access to your ID cards and proof of coverage any time you need them. Digital ID cards are easily shared with dependents or providers as needed. On your mobile device, you can add your ID card to your Apple Wallet® or Google Wallet.
On-demand doctors, from the comfort of your home
Talk to a board-certified doctor—day or night—using your smartphone, tablet, or computer. Doctors can treat non-emergency medical problems and prescribe medications when needed. This virtual care/telehealth service1, offered through MDLIVE®, can save you time and money, so you can get back to feeling like yourself again, fast.
Depending on your plan and coverage, you can access virtual care appointments for a variety of concerns, such as:
Allergies
Asthma
Cold, flu and COVID-19
Headache
Minor injuries
Rashes and other skin concerns
Sore throat
Urinary infections
Wellness exam
Find the right doctor for you in the provider directory
Our provider directory contains more than 8.5 million reviews2 and recommendations from verified Cigna Healthcare patients. This gives you additional insight when choosing a doctor for you or your family.
Unlike traditional reviews found on Yelp, Google, or Healthgrades, providers are not able to pay for or promote reviews, so you can feel confident in your decisions.
Your health plan, made simple
Take control of your benefits and your health. With myCigna, you can also:
Estimate medical costs before you receive care
Manage prescriptions and get them delivered to your home
Check on the status of your claims
Available in English and Spanish
Take a health assessment, set goals, and earn incentives
Set up paperless Explanation of Benefits (EOBs)
Track your HSA/HRA/FSA account balances
1 Cigna Healthcare provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna Healthcare also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna Healthcare. Refer to plan documents for complete description of virtual care services and costs.
2 Cigna Healthcare internal utilization data. As of December 2023. Subject to change.
3 The myCigna® app is available to any current Cigna Healthcare customer who has been provided user access to myCigna.com. (Users must be 13 years or older to register)
4 Availability of health and fitness data integration may vary by plan. View the myCigna Mobile App Privacy Notice [PDF] for more information.
5 myCigna's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
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The listing of a health care professional in any directory does not guarantee that the services rendered by that professional are covered under your specific medical plan. Check your official plan documents, or call the number listed on your ID card for information about the services covered under your plan benefits. Health care providers are solely responsible for the treatment provided to their patients; they are not agents of Cigna Healthcare. The downloading and use of any mobile app is subject to the terms of the app and the online store from which it is downloaded. Standard mobile phone carrier and data usage charges apply. Our web-based tools and apps are available for informational purposes only and are not intended to be a substitute for proper medical care provided by a physician. Any plan information provided is only a general description of benefits and not a contract. For the details of your specific plan, view your plan documents.
All Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group.